The purpose of this training is to give your organisation a deep understanding of ISO, ITIL and COBIT framework for managing and governing your enterprise IT environment, framework implementation and selection. We will take a comprehensive review of ITIL, ISO and COBIT 2019 design and implementation to provide an end-to-end business perspective for IT governance and reflects the role of IT in creating value for your enterprise. In particular, emphasis will be placed on identifying your organisation’s current status in relation to IT governance, your vision of where you want to go, how to design a framework to get there and finally, how to implement your design framework across your organisation in order to meet your objectives.

About the workshop

Specifically, this masterclass training is designed to provide a comprehensive and profound knowledge on the implementation of COBIT, ITIL & ISO framework focusing on the following objectives:

  • Recognize the need for an effective framework to govern and manage enterprise IT and learn to create value for enterprises
  • Relate to the COBIT, ITIL & ISO framework concepts and understand its use with other standards and best practices
  • Understand the five principles and seven enablers, along with the importance of good practices for better governance and management
  • Understand the IT management issues that are affecting organizations, including pain points and trigger events
  • Learn COBIT functions, the benefits of using COBIT, various governance and management processes, and the process reference model
  • Implement COBIT, ITIL & ISO in practical situations, specifically dealing with issues that often occur in enterprises
  • Understand the concepts of process capability assessments and how various processes may be improved through the seven-stage lifecycle approach
job, office, team-5382501.jpg
COBIT, ITIL & ISO Framework Design and Implementation Training

Workshop Benefits

Day 1


  •  Course Administration
  •  Course Objectives
  • Exam Overview
  • Certification Scheme
  • History of COBIT, ITIL & ISO
  • COBIT 2019 Improvements
  • Major differences with COBIT2019, ISO & ITIL Frameworks
  • Misconceptions about COBIT and other frameworks
  • COBIT and Other Standards
  • Introduction to Enterprise Governance of Information and Technology
  • Benefits of Information and Technology Governance
  • COBIT Information and Technology Governance Framework
  • Distinction of Governance and Management
  • Three Principles of a Governance Framework
  • Six Principles for a Governance System

Day 2


  •  Introduction to the Components of a Governance System
  • Processes and Capability Levels
  • Organizational Structures and Defined Roles
  • Information Flows and Items
  • People, Skills and Competencies
  • Principles, Policies and Frameworks
  • Culture, Ethics and Behaviour
  • Services, Infrastructure and Applications
  • Governance and Management Objectives Publication
  • Governance and Management Objectives
  • Governance and Management Objectives Core Model
  • Methods of framework selection and best practice
  • Key factors in framework selection and implementation process
  • Evaluate, Direct and Monitor
  • Align, Plan and Organize
  • Build, Acquire and Implement
  •  Deliver, Service and Support
  • Monitor, Evaluate and Assess

Day 3


  • Governance and Management Objective Relationships
  • Governance and Management Objective Descriptions
  • High-Level Information Example
  • Introduction to the Goals Cascade
  • Enterprise Goals
  • Alignment Goals
  • Mapping Tables – Appendix A
  • Introduction to Performance Management
  • COBIT vs ITIL & ISO Performance Management Principles
  • ITIL, ISO & COBIT Performance Management (CPM) Overview
  • Process Capability Levels
  • Rating Process Activities
  • Focus Area Maturity Levels
  • Performance Management of Organizational Structures
  • Performance Management of Information Items
  • Performance Management of Culture and Behaviour

Day 4


  • The Need for Tailoring
  • Design Factors
  • Enterprise Strategy
  • Enterprise Goals
  • Risk Profile
  • I&T Related Issues
  • Threat Landscape
  • Compliance Requirements
  • Role of IT
  • Sourcing Model for IT
  • IT Implementation Methods
  • Technology Adoption Strategy
  • Enterprise Size
  • Focus Areas
  • Designing a Tailored Governance System
  • Management Objective Priority and Target Capability Levels
  • Component Variations
  • Specific Focus Areas
  • Stages and Steps in the Design Process

Day 5


  • The Business Case
  • The COBIT, ITIL, ISO Implementation Guideline and Purpose
  • COBIT Implementation Approach
  • Phase 1 – Whom are the Drivers
  • Phase 2 – Where are we Now
  • Phase 3 – Where do we Want to be
  • Phase 4 – What Needs to be Done
  • Phase 5 – How do we get There
  • Phase 6 – Did we get There
  • Phase 7 How do we Weep the Momentum Going?
  • EGIT Implementation Program Challenges

Who Should Participate in this Virtual Instructor-Led Training?

Anyone responsible for ensuring the continuity of an organization’s critical systems or processes, including project and business managers, Internal Auditors,

  • Internal Auditors
  • Experienced &
  • Upcoming IT
  • Auditors
  • Chief Audit
  • Executives
  • Audit Managers
  • IT Audit Consultants, Senior Consultants and Managers
  • Risk & Audit Committee Members
  • Corporate Services Managers
  • IT Professionals
  • Audit & Risk Committee Members
  • IT Assurance, Risk, Security and Governance Professionals

Register now for a special discount!

Event Option: 1  Face to Face Hotel Exc.

5 days summit = USD 2,500.00 include, round trip airport transfer, conference documentation, tours, lunch, Certification and limited refreshments.

Event options: 1 Face to Face Hotel Inc.

5 days summit = USD 3,550.00 per delegate include 6 nights bed & breakfast, round trip airport transfer, tours, lunch, dinner, conference documentation, Certification and limited refreshments.

 Event options: 2 Per Day Virtual

This option is designed for delegates that cannot manage to attend the full 5 days as option 1, for your convenience option 2 allows you to pick days suitable to your schedule. Per 1-day virtual instructor-led training  = USD 130.00 per delegate.

Event Option: 2  Full 5 Days Virtual

5-days virtual instructor-led training discounted = USD 500.00 per delegate.